Why should you manually trigger a referral?
Manually triggering a referral allows you to perform a Custom Event action on behalf of a participant. This will result in their referrer receiving referral credit. This is useful when you have a Custom Event referral trigger that happens offline, or if you are unable to integrate the referral trigger programmatically into your site or web app.
E.g, someone converts into a paying customer or makes a purchase after they signed up on your site.
The new participant on whose behalf you are performing the Custom Event, must have a referrer. This can be done in either of the following ways:
- They will have needed to have visited and signed up on your site using another participant's unique share link (e.g, https://yourwebsite.com?grsf=participant_unique_id). You must have also integrated the form on your site to add participants to your referral program. This way, GrowSurf will recognize the participant has a referrer, and you can manually trigger a referral.
- If the new participant does not have a referrer, you can manually assign them one from the dashboard. See here for more details
How to manually trigger a referral
Step 1: Go to your campaign dashboard, and search for the referred participant by their email or unique ID. View their details to see a page that looks like the image below.
Step 2: Click on the blue 'Trigger Referral' button on the top-right side. A popup window should appear asking if you want to confirm triggering a referral. Click the 'Yes, Trigger Referral'.